We mainly offer bespoke training courses and leadership development programmes but occasionally do some open courses, networking and training events in Gibraltar and beyond. These are just a few of the courses we have coming up or can offer. Please be in touch if you have specific requirements.
E-mail: [email protected] or call/whatsapp Jo on (+44) 7419 993491.
Specific courses aimed at the Gambling Industry can be found here.
The most up-to-date information on our courses can be found on our Linked In page.
E-mail: [email protected] or call/whatsapp Jo on (+44) 7419 993491.
Specific courses aimed at the Gambling Industry can be found here.
The most up-to-date information on our courses can be found on our Linked In page.
AI courses - 11-15 May 2026
Bespoke AI training designed for Gibraltar’s regulatory and business environment. Full details and booking link here.
AI for Law Firms - Practical Use, Risk & Governance
13th May 2026 | 09.00-11.00 | PwC Gibraltar, 327 Main StreetArtificial Intelligence is already being used across the legal profession, often informally and without clear governance.This session is designed to give your team a clear, practical understanding of how AI can be used safely and effectively within a legal environment, without requiring any technical knowledge. The focus is not on theory, but on real-world application, professional risk awareness and maintaining legal standards and judgement. Book here.
AI – Advanced Prompting Workshop
13th May 2026 | 12:00–14:00 | PwC Gibraltar, 327 Main Street
This interactive workshop is ideal for delegates who already use AI tools and want to significantly improve the quality and reliability of their results. The session focuses on advanced prompting techniques that help AI deliver clearer, more accurate and more useful outputs. Delegates will learn how to structure instructions, guide AI step by step and reduce common errors, with practical examples that can be applied immediately across a wide range of business tasks. Book here.
AI – Compliance: Custom AI Agents for Compliance Professionals
14th May 2026 | 14:00–18:00
This half-day course is designed for compliance professionals working in regulated environments who want to understand how AI can be used safely, responsibly and effectively. The session explores how custom AI agents can support compliance activities such as monitoring, reporting, document review, regulatory research and audit preparation. Strong emphasis is placed on governance, risk, GDPR and the EU AI Act, ensuring delegates understand both the opportunities and the controls required when introducing AI into compliance functions.
AI Foundation Training
14th May 2026 | 09:00–12:30
A practical introduction to for teams with no prior experience or technical knowledge.
Purpose
To give your team a clear understanding of AI and the confidence to start using it immediately in their day-to-day roles.
What’s covered
Your team leaves with the knowledge, practical skills, and confidence to start using AI safely and effectively straight away with very little or no technical support. Book here.
About the Trainer
Ian Campbell is a Guernsey-based tech entrepreneur, Non-Executive Director and AI trainer with extensive board-level experience across regulated industries. He specialises in helping directors and professional teams use AI safely and practically, with a strong focus on governance, compliance and real-world application.
Delegate Feedback & Impact
Across Ian’s AI training programmes, delegates consistently rate the sessions highly for relevance, clarity and practical value. Feedback regularly highlights increased confidence in using AI tools, a clearer understanding of governance and regulatory considerations, and immediate time-saving benefits in day-to-day roles. Previous programmes typically achieve average satisfaction scores of 4.6–4.8 out of 5, with over 90% of delegates saying they would recommend the training to colleagues.
Programme Summary – Gibraltar-Focused Delivery
All courses in this May programme are specifically designed for Gibraltar-based delegates and reflect the local regulatory, legal and business environment. Content, examples and discussions are tailored to Gibraltar’s financial services landscape, governance expectations and data protection obligations, with appropriate reference to relevant UK and EU frameworks where they apply. The training is highly practical and contextual, ensuring delegates leave with insights and techniques that are directly applicable to their roles within Gibraltar organisations rather than generic, one-size-fits-all AI guidance.
AI for Law Firms - Practical Use, Risk & Governance
13th May 2026 | 09.00-11.00 | PwC Gibraltar, 327 Main StreetArtificial Intelligence is already being used across the legal profession, often informally and without clear governance.This session is designed to give your team a clear, practical understanding of how AI can be used safely and effectively within a legal environment, without requiring any technical knowledge. The focus is not on theory, but on real-world application, professional risk awareness and maintaining legal standards and judgement. Book here.
AI – Advanced Prompting Workshop
13th May 2026 | 12:00–14:00 | PwC Gibraltar, 327 Main Street
This interactive workshop is ideal for delegates who already use AI tools and want to significantly improve the quality and reliability of their results. The session focuses on advanced prompting techniques that help AI deliver clearer, more accurate and more useful outputs. Delegates will learn how to structure instructions, guide AI step by step and reduce common errors, with practical examples that can be applied immediately across a wide range of business tasks. Book here.
AI – Compliance: Custom AI Agents for Compliance Professionals
14th May 2026 | 14:00–18:00
This half-day course is designed for compliance professionals working in regulated environments who want to understand how AI can be used safely, responsibly and effectively. The session explores how custom AI agents can support compliance activities such as monitoring, reporting, document review, regulatory research and audit preparation. Strong emphasis is placed on governance, risk, GDPR and the EU AI Act, ensuring delegates understand both the opportunities and the controls required when introducing AI into compliance functions.
AI Foundation Training
14th May 2026 | 09:00–12:30
A practical introduction to for teams with no prior experience or technical knowledge.
Purpose
To give your team a clear understanding of AI and the confidence to start using it immediately in their day-to-day roles.
What’s covered
- What AI is – explained simply, without jargon
- How tools like ChatGPT work in a business context
- How to write effective prompts and get reliable results
- Real-world use cases across your organisation
- Risks, limitations, and responsible use
- Interactive, instructor-led session
- Live demonstrations using real business scenarios
- Hands-on exercises to build confidence quickly
- Tailored examples aligned to your workflows
- Save time on routine tasks
- Improve quality and consistency of outputs
- Increase team productivity from day one
- Build a foundation for wider AI adoption
Your team leaves with the knowledge, practical skills, and confidence to start using AI safely and effectively straight away with very little or no technical support. Book here.
About the Trainer
Ian Campbell is a Guernsey-based tech entrepreneur, Non-Executive Director and AI trainer with extensive board-level experience across regulated industries. He specialises in helping directors and professional teams use AI safely and practically, with a strong focus on governance, compliance and real-world application.
Delegate Feedback & Impact
Across Ian’s AI training programmes, delegates consistently rate the sessions highly for relevance, clarity and practical value. Feedback regularly highlights increased confidence in using AI tools, a clearer understanding of governance and regulatory considerations, and immediate time-saving benefits in day-to-day roles. Previous programmes typically achieve average satisfaction scores of 4.6–4.8 out of 5, with over 90% of delegates saying they would recommend the training to colleagues.
Programme Summary – Gibraltar-Focused Delivery
All courses in this May programme are specifically designed for Gibraltar-based delegates and reflect the local regulatory, legal and business environment. Content, examples and discussions are tailored to Gibraltar’s financial services landscape, governance expectations and data protection obligations, with appropriate reference to relevant UK and EU frameworks where they apply. The training is highly practical and contextual, ensuring delegates leave with insights and techniques that are directly applicable to their roles within Gibraltar organisations rather than generic, one-size-fits-all AI guidance.
ILM-Recognised Emerging Leaders -
2-3 June 2026
This 2-day interactive, experiential workshop has been designed for use with people at any level in organisations. Those who have grasped the fundamental principles of team working and realise that a leader must understand the end goal and keep this in mind at all times. Those who are new to leadership and need to communicate information clearly and concisely and generate others’ commitment to follow instructions and procedures. Split into four modules, we'll look at:
Testimonial from previous attendee "This has been the best course I have ever been to! I have learnt and taken away so much from this and used the skills instantly in my everyday life. It has given me the confidence boost I needed. I highly recommend this course and was left wanting more!! Extremely useful course!"
- Introduction to Leadership and Leadership Styles
- Performance Management
- Managing Conflict in the Workplace
- Handling Difficult Conversations
Testimonial from previous attendee "This has been the best course I have ever been to! I have learnt and taken away so much from this and used the skills instantly in my everyday life. It has given me the confidence boost I needed. I highly recommend this course and was left wanting more!! Extremely useful course!"
Bullying at Work Act - TBC
This course will be delivered over a half-day and meets the legal requirement for line managers to be trained in the Act. We'll cover the Gibraltar legislation, recent amendments, responsibilities of employers and managers and ways to prevent and address any allegations of bullying or victimisation. This is a very interactive course with a big focus on how to handle challenging conversations.
Microsoft Excel Courses - September 2026, Gibraltar
Excel is Microsoft Office’s product where the strong really outshine the weak. Despite every other system we use, most organisations live by critical data on Excel. It’s impossible to know what you’re missing out on without understanding the full potential of what Excel can do. We offer a range of practical workshops, which have been created based on the most useful Excel features. Each session is specialised (and includes take-home checklists) on effective set up, external data, and handling errors.Facilitated by David Benaim who writes Excel & tech related blog posts for ICAEW and grew up in Gibraltar. David is considered by Microsoft to be in the top Excel people worldwide, with his MVP status and he has trained over 2000 people in Excel and over 1000 views per day on his tech tutorial YouTube channel. Suitable for Excel users of different levels.
Safer Gambling and Player Protection - upon request
The programme includes legal and regulatory requirements including affordability checks, risk management, AML, cyber crime, with identified roles and responsibilities. It also explores the ethics of gaming and gambling including onboarding protocols, player protection, identifying problem gamblers, markers of harm, customer interactions and innovation in safer gambling. The training is interactive and all training material is available to delegates digitally before and after the training for one year through the Digital Chalk platform Day One • How to Prioritise Safer Gambling • The Psychology of the Player • Player Protection - How To Recognise Markers of Harm • Embracing a Culture of Change – Safer Gambling Measures • Problem Gamblers & Pathways To Help Day Two • Compliance – Taking a Risk-Based Approach • Record Keeping, Training & Monitoring • Balancing Compliance, Ethics and Commercial Drivers • Key Roles and Responsibilities • Third Party Risks "Excellently presented and produced, it has given a deeper sense of responsibility to ensure we carry out our duties to the fullest to protect everyone against the negative consequences of gambling and ensuring it remains a pleasant experience for all."
Problem Gambling - upon request
This new one day workshop will focus on current issues unique to the gambling industry as well as the essential knowledge and skills needed to understand the following aspects:
- How to Prioritise Safeguarding
- Science and the Psychology of the Player
- How to Recognise Markers of Harm
- Problem Gamblers and Pathways to Help
- Embracing a Culture of Change
Presenting with Confidence
This one-day course will help you to improve your presentation skills, adding impact to make your presentations memorable. You will leave with some tricks of the trade and increased confidence to enhance your delivery and engage any audience. Designed for individuals who are required to speak in front of others and wish to project a professional image, and develop their skills and confidence. This course is suitable for inexperienced and experienced presenters.
Customer Care
This interactive course will help you to explore the ways you can use your behaviour to help or hinder transactions. This course will give you the skills to deal with your customers excellently and confidently. You will understand the standards your customers expect from you and how to meet those expectations.
Performance Management
Just teaching people how to run an appraisal session isn't really going to address the fact that it's what happens every day that gives the true picture of a person's overall accomplishments and capabilities. Our interactive activities will engage you and encourage you to recognise your team’s achievements and focus on early action to address poor performance.
Time Management
Through a mixture of interactive, practical exercises and self-reflection, we will build on your skills to efficiently and effectively manage your time in a stress-free, well-organised manner.
Effective Communication for Managers
The cornerstone of all business is good communication. At Rock Learning we help people become more effective, more confident and more dynamic communicators. Effective communication makes for effective business.
We like to develop the communication skills people already have and the things they already do well, rather than focusing on what's wrong or what needs to be fixed.
We like to develop the communication skills people already have and the things they already do well, rather than focusing on what's wrong or what needs to be fixed.
Strategic Planning
To excel, leaders and managers need to understand themselves, their personal drivers and the impact these drivers have on their behaviour and performance.
This interactive, experiential workshop explores how to capitalise on opportunities and take a strategic approach that integrates all of the facets of an organisation
This interactive, experiential workshop explores how to capitalise on opportunities and take a strategic approach that integrates all of the facets of an organisation
Handling Difficult Conversations
A line manager's skills can really be tested in a conversation where you have to manage emotions and information in a sensitive way in order to tackle issues before they become entrenched or complicated. Join us to gain confidence in this area and help make the conversations more bearable.
Introduction to Company Administration in Gibraltar
Aimed at those new to the sector, this one day course will cover the role and duties of the Company Secretary; Companies Act; Shareholders; Types of shares; Companies House Filings and all the basics for a general overview .
Contact Us
Want to find out how Rock Learning can help your business and personal development? Click here for more information about our courses, or contact us by phone, email, or the form below.
